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The housing here arrived in chapters: the original blocks around Old Town from the city’s early decades, the broad middle built through the boom years between I-35E and the lake, and the newer construction of the Castle Hills era filling the southern edge. Each wave installed the plumbing of its time, and each generation fails on its own schedule and in its own style, which is why detection here starts by dating the home.
The water itself tells a local story too, pumped from Lewisville Lake and treated at the city’s own plant, and the city draws one line every homeowner should know: the city’s own utility service guidance states that the City maintains the mains and the service line to the meter, and trouble between the meter and the house belongs to the customer, with sewer stoppages sent to a plumber outright. Everything on the private side of that meter is exactly what this page covers.
Whatever the detection finds, the fix stays in-house: water heaters, drains, gas lines, and fixtures handled under the same Texas license that ran the tests.Learn More
Once the source is marked, the repair follows the same visit whenever the fix allows, with the access sized to the finding instead of the guess.Learn More
Each housing wave installed its own pipe generation, and the repair conversation reads that generation honestly: fix the failure, or retire a system that has served its years.Learn More
Slab construction spans the city’s whole middle and newer waves, and lines under that concrete get located exactly before any repair route is priced.Learn More
The run between the meter and the house is the customer’s side by the city’s own rule, and it gets tested, located, and repaired without tearing up the yard to find out why.Learn More
Every decade of housing leaks its own way. We speak all of them. Call (469) 525-0000.
The era and construction wave narrow the likely materials and failure types before any equipment comes out.
A meter reading with everything off, plus a fixture-by-fixture pass, establishes whether water is escaping and roughly how much.
Pressure isolation separates supply from fixtures and indoor plumbing from the yard run, so the loss gets assigned to the right system.
Acoustic and moisture equipment mark the exact spot through walls, floors, or soil, with nothing opened during diagnosis.
Findings, photos, and the marked location arrive in writing with repair options, and most repairs can happen the same visit.
The city’s rule is clean: mains and the line to the meter are theirs, and everything from the meter to the house, plus every pipe inside it, is the customer’s. That private side is the whole job here, supply lines, fixtures, slab runs, and the yard run included, in one visit instead of three. Property owners with more than one address get the same coverage: landlords and property managers across the city book detection for rentals and small multifamily buildings, with the written findings addressed to whoever makes the repair decision.
Detection visits in Lewisville schedule within 24 hours from the Richardson shop, confirmed at booking.
Turn off every fixture and appliance that uses water, read the meter before bed, and read it again before anything runs in the morning. Movement between the two readings means water escaped overnight, and that result is worth a call.
The meter is the dividing line. The city maintains the mains and the line up to the meter, and everything from the meter to and through the house is the customer’s responsibility, which is the side we test and repair.
Homes of that wave most often show trouble at fixture connections, water heater fittings, and the original supply lines reaching the age where pinholes and joint failures start. Testing tells you whether yours is at one failure or a pattern.
Yes, routinely. Detection visits can be booked for occupied rentals with tenant coordination handled, and the written findings go to the owner or manager making the repair call.
Summer humidity can fog windows and swell doors, but it does not move a water meter or soak one specific wall. The screening separates weather effects from real water loss quickly, which is exactly its job.
It is quoted as a flat diagnostic at booking and credited toward the repair when we do the work, so finding the problem never competes with fixing it.
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Get fast, reliable plumbing service from our experienced local team. Call us or use the button to book your appointment!
Available 24/7 - We're ready to help!
We respect your privacy.