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The Town of Addison maintains the system up to your meter, and everything on the house side of that box belongs to the homeowner. On most lots that private run went into the ground when the house did, which puts it at 40 to 50 years old, and the trees planted the same year now stand directly over it with root systems to match. Between root pressure from above and soil movement all around, the original service lines around town are failing on a schedule, and a break out there wastes water around the clock whether or not anything inside the house looks wrong.
Not certain the loss is outside? Our leak detection service settles it before anyone digs.
When the line tests healthy on both sides of a single failure, we excavate at the marked break and replace that section. It is the fastest and least costly path, and it makes sense only when the rest of the run has life left.
A new line is pulled through the path of the old one from two small pits, leaving driveways, walkways, and mature landscaping in place. On Addison’s tight lots, where the service line often runs under hardscape rather than open grass, trenchless frequently wins on total cost once surface restoration is counted.
Where the run crosses open, unobstructed yard, a straightforward trench is the most economical full replacement. We photograph the yard first, protect what borders the trench, and restore the grade when the new line is in.
One of these is a suspicion, and two are close to a confirmation. Either way, the meter test that proves it takes minutes.
No responsible crew opens ground blind. Texas 811 requires two business days’ notice before any excavation so utility companies can mark their buried lines, and we build that clearance into every water line schedule. The 811 ticket covers the utilities’ own lines, and marking your private run from the meter to the house is on us, which is exactly what our locating equipment is for.
The live oaks and red oaks planted when these neighborhoods were new have spent decades sending roots toward the wettest thing in the yard, and a weeping pipe joint is a beacon. Roots rarely crush a healthy line; they exploit one that has already started to leak, wrapping the pipe and widening every gap. That is why we assess the whole run when a root break appears, since the tree found that weak point for a reason and it is still searching.
We shut the house valve, watch the meter, and confirm the loss sits on the buried run and not inside.
Listening equipment and line tracing put a mark on the lawn within inches of the failure, so digging starts where the pipe actually is.
You get the section repair, trenchless, and open trench options priced in writing, with surface restoration counted in the comparison.
The new line goes in at proper depth with code-compliant materials and connections at the meter and the house.
The line holds full pressure on a meter test, the ground is backfilled and graded, and you get the photo record of everything that happened below the surface.
The buried line is one end of a system our crews service completely, from the meter connection to the last fixture inside. Browse the full range of our plumbing services in Addison.Learn More
When it is unclear whether the loss is inside or out, detection answers first. Meter, pressure, and acoustic testing sort it out without a shovel. Here is how our leak detection process works in Addison.Learn More
Failures at fixtures, in walls, or over ceilings stay indoors and follow a smaller-access repair path. Learn how our water leak repair service works in Addison.Learn More
Inside the house, the pipe’s material drives the repair. We match the fix to copper, PEX, CPVC, or galvanized and price patch against repipe honestly. See our pipe leak repair options in Addison.Learn More
A line failing under the foundation rather than under the yard is its own job, with spot, reroute, and tunnel routes weighed against your floors. Read about our slab leak repair process in Addison.Learn More
Water line calls take our Richardson crews to every corner of town:
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Get fast, reliable plumbing service from our experienced local team. Call us or use the button to book your appointment!
Available 24/7 - We're ready to help!
We respect your privacy.